Meet the RBHA Executive Leadership Team
Susan Hoover, LCSW, Chief Administrative Officer
Susan J. Hoover is a licensed clinical social worker and has served at RBHA for over 30 years; serving as Chief Administrative Officer (CAO) since 2015. Prior to her role as CAO, Susan served as Director of Quality and Standards and spent the first 15 years of her career at RBHA in clinical services with the Emergency Services Unit and the Mental Health Division. She was instrumental in implementing the first PACT Team (Program of Assertive Community Treatment) at RBHA. Susan looks forward to continuing to support the RBHA mission.
Bill Fellows, Chief Financial Officer
Bill has served in his position as Chief Financial Officer (CFO) since 2016. Prior to his role as CFO of RBHA, Bill worked in Public Accounting as an auditor in both the government and non-profit sectors. Bill is a graduate of Christopher Newport University with a degree in Accounting and is retired from the U.S. Coast Guard where he served as a Flight Mechanic and Crew Chief on Search and Rescue Helicopters. In his work at RBHA, Bill has worked to strengthen internal control functions, improve financial reporting processes, and eliminate previous audit findings. As CFO, Bill looks forward to continuing to improve financial processes within the organization, especially through automating processes to reduce paper use wherever possible.
Shenee McCray, LCSW, Chief Operating Officer, Mental Health Services
Shenee McCray is the Chief Operating Officer for Mental Health Services at the Richmond Behavioral Health Authority (RBHA), where she has worked for more than 20 years and served in her current role for over five years. Prior to her role as Chief Operating Officer, Ms. McCray held various leadership positions within the agency since 2005. Ms. McCray has been instrumental in implementing Same Day Access and Permanent Supportive Housing among other mental health programs and looks forward to expanding access to school-based mental health services.
Jim May, Chief Operating Officer, Grants, Research, Evaluation & Planning, Substance Use & Prevention Services
Dr. Jim May serves as a Chief Operating Officer for the Richmond Behavioral Health Authority (RBHA), where he leads the organization’s Planning, Development (Grants), Research, Evaluation and Substance Use Disorders Treatment and Prevention Services. Dr. May received his Ph.D. in Clinical Psychology from Virginia Commonwealth University and has worked in Richmond throughout most of his career. Dr. May has been the Primary Investigator on numerous grants that have cumulatively brought in over $40M in additional state and federal revenue to support the expansion of services for the citizen of Richmond. Recent grants have included one that established an integrated primary health care clinic at RBHA, a current grant to expand residential treatment services for pregnant women, and another grant to establish RBHA as a Certified Community Behavioral Health Center. Dr. May has recently led the development of new services programs on RBHA’s North Campus and an innovative Office-Based Opioid Treatment services program to address the current opioid epidemic in Richmond.
Autumn Richardson, LCSW, Chief Operating Officer, Developmental Services
Autumn Richardson serves as the Chief Operating Officer for Developmental Services, Part C/Early Intervention, and Region 4 REACH Services. She holds a Master of Social Work degree and a Graduate Certificate in Aging Studies from Virginia Commonwealth University. An independently Licensed Clinical Social Worker, Autumn has provided clinical supervision to numerous clinicians pursuing licensure throughout her career. Before her current role, Autumn held several leadership positions within RBHA, including Part C/Early Intervention Supervisor, Children’s Developmental Services Manager/Part C System Manager, and Region 4 REACH Director. She brings extensive experience in the planning, development, and operations of both community-based and residential services.
Amy Erb, MSW, Senior Director of Regional Programs
Amy Erb has served in the position of Director of Regional Programs since 2012. Prior to her role as Regional Programs Director, Amy worked in various direct service, supervisory, and leadership roles on RBHA’s Adult Mental Health Division. During her time with RBHA, Amy has been involved with residential and homeless services programs, integrated care initiatives, development of peer employment, and veterans programs. She looks forward to continuing to lead the Region 4 Programs team and collaborating with regional partners in an ever-changing behavioral health environment. Amy has served at RBHA for over 20 years.
Michael Tutt, Senior Director of Human Resources
Michael Tutt has served in the position of Director of Human Resources since November 15, 2010
Before his role as the Director of HR, Michael was committed to serving the Richmond community as Case Manager with the Mobile Team from 1992 –1998, then at the Psycho-Social program from 1998- 2005, where he was quickly able to utilize his vast knowledge of direct services to drive change and establish a robust HR Help Center.
Michael has been instrumental in expanding the Human Resources Team and is an advocate for implementing best practices established by the Society for Human Resource Management (SHRM).
Michael is dedicated to innovating process improvements to encourage the professional growth and development of our workforce through the ease and accessibility of resources.
Michael looks forward to adding digital practices to create a more streamlined and efficient Human Resources Team, continuing to add value to the organization, and, most importantly guide the ethical standards of RBHA.
Michael has served RBHA and the community for over 30 years.
Sheraz Riaz, M.D., Chief Medical Officer
Dr. Sheraz Riaz is the Chief Medical Officer at Richmond Behavioral Health Authority (RBHA). Dr. Riaz is a Child and Adolescent Psychiatrist board certified as a Diplomate of the American Board of Psychiatry and Neurology (ABPN). He completed his residency training at Bergen Regional Medical Center in New Jersey where he served as Chief Resident. Due to his exceptional work and dedication in caring for his patients he was awarded Outstanding Resident of the Year award in 2013. Dr. Riaz went on to complete subspecialty fellowship training in Child and Adolescent Psychiatry at Virginia Commonwealth University in Richmond, Virginia where he served as Chief Fellow. Dr. Riaz currently serves as an Assistant Clinical Professor of Psychiatry at Virginia Commonwealth University and provides oversight and clinical supervision to Child Psychiatrists in training. Dr. Riaz specializes in treating a wide range of mental health conditions and he provides psychiatric medication management care to children and adolescents through outpatient clinic at RBHA and through the Crisis Response and Stabilization Team (CReST) program to region 4 of the Virginia Department of Behavioral Health and Developmental Services (VBHDS) planning regions. As Chief Medical Officer of RBHA, Dr. Riaz is the linchpin of the organization providing clinical and administrative oversight and support to staff and taking on strategic and operational responsibilities of the organization. He oversees the medical operations of RBHA ensuring the well-being of both patients and medical staff, and acts as a liaison between executive administration and the medical staff.
Scott Ward, LCSW, Director of Emergency & Justice Support Services
Scott Ward returned to RBHA as the Director of Emergency & Justice Support Services in 2022. He came back to RBHA after serving for ten years as the Coordinator of Crisis & Urgent Care at the Hanover County CSB overseeing the crisis and same day access programs. This is his second leadership role at RBHA. From July 2002 to September 2012 Scott worked at RBHA, first as the supervisor of the PACT team and then as the supervisor of an overnight team on the Emergency Services program. Scott started his career in mental health in 1992 at Henrico Area Mental Health first working in psychosocial rehab and then as a clinician on the PACT team. With over 30 years of experience working for a central Virginia community service board, Scott is deeply committed to building partnerships with community stakeholders and first responder agencies to ensure that individuals experiencing a behavioral health emergency get the urgent care they need.
Meleese Evans, Executive Assistant to the Chief Executive Officer and RBHA Board of Directors
Meleese has served in the position of Executive Assistant since December 23, 2013. Prior to her role as an Executive Assistant, Meleese worked at RBHA as Administrative Assistant in the Executive Office, Administrative Assistant to the Director of Developmental Services, Administrative Assistant to the Director of Mental Health Services, and Office Associate in Mental Health Services.
Meleese has worked at RBHA for over 29 years.